Order Returns

If you receive a damaged item in your order or you wish to exchange or return it for another product, then read on.

Evangelical Book Shop offers a 30-day return policy with the option to receive a refund or customer credit that you can use on our website or offline book shop.

Please contact us using the form below to return an item. Be sure to include your Order ID which you should have received in the order email. We will then reply with instructions on how to post the item back to us, or alternatively, you can visit our Belfast store and browse for a suitable exchange.

Found on your order email. If you don't know the order id then please enter UNKNOWN
Please describe the reason for the return including the product name or reference, damage to item, etc.
Customer credits allow you to purchase from our online store and offline book shop. They will appear in your account and you can use them during the checkout process